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Spa Policies
Booking policy
When booking an appointment for you or a guest, a credit card is required to hold your reservation(s), and a deposit of $50 per patient is needed.
Cancellation policy
A minimum of 48 hours notice is required to cancel or reschedule any appointment. This is a strict medical spa policy that all clients and staff must adhere to. Cancellations within 24 hours will be charged a flat $50 fee. Same-day cancellations will be charged a $50 fee per half-hour of the scheduled service. This is to account for the time and high demand of our medical professionals. We appreciate your understanding and cooperation regarding our policy.
You may reschedule your appointment for the same day at no charge to you (Subject to availability).
COnsultation policy
For patient safety and best practice, all our treatments and services include a preliminary consultation, even for returning patients who request the same or similar treatment as their last visit.
Consultation fees are not determined when scheduling, as there is no additional charge should you proceed with same-day treatment. For patients who do not continue with treatment and elect for “Consultation Only” with our practitioners, a consultation fee is charged: $50 Monday – Friday, and $100 on Saturday. These fees can be applied towards the cost of future treatments or services that are booked within 60 days of the initial consultation.